Our products are not just part numbers!
Looking through our large range of components may be a task that some find daunting. We all know that selecting the correct combination of products is key to the success of any installation. I expect we have also all had that frustrating experience of phoning a supplier only to be asked “what’s the part number?” when we just don’t know!
Our staff know our products far better than we could ever expect our customers too – what will work in your situation (and more importantly what won’t), value engineered alternatives, time saving ideas, etc. We have developed a 4 point policy on which we base our customer service:
All our products are backed by our unrivalled technical support.
03300 414 881 or email: sales@whitemetal.co.uk
Our trained & experienced technicians are always available to talk through your specific requirements and offer suggestions on which products should be used to complete your project successfully and on budget.
We understand.
Our staff are pro-active and hands-on and have a wealth of industry knowledge. Many have been in the balustrading industry for many years and have a good understanding of the challenges and problems that arise on site.
We care.
Do you remember what is so fondly referred to as “good old fashioned service”? We do, that is why we promise to make your experience with White Metal a refreshing & invigorating one. This is our cherry on the top and what really makes us stand out from the crowd!
Easy to order.
Not only is time money but it also seems to be in very short supply! We strive to present our catalogues, websites and product information in a way that makes it as easy as possible for our customers to find what they require. We will assign you a personal account handler to make ordering both quick and easy.
